Changelog
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2025-10-29 – 2025-11-04

about 3 hours ago by CustomGPT

New Features

  1. New agentic action is now available - Custom Button:
    1. The agent can now be instructed to add a customized button to its response.
    2. The builder defines the use case - Human hand-off, Book a call or custom-defined one.
    3. The builder also defines the trigger condition when the agent should send the button: Every message, I'm sorry message, or When the user asks for a human.
    4. Button can contain any URL and will respect the agent's color settings.
    5. Display and click stats can be tracked on Customer Intelligence pages.
    6. This action is available on Premium plan and there is no cost when using it.

Improvements

  1. When selecting the Lead Generator agent role, it is now possible to immediately define which type of information the agent should collect.
  2. The most popular sources and in-chat links have been added to the agent’s weekly & monthly email reports.
  3. The Learn more links have been added for Lead Capture UTM tags feature and Risk Metrics on the Analyze page.

API & MCP

  1. Major MCP server update - Granulated Permissions:
    1. The builder can now choose which permissions to allow to their CustomGPT MCP server.
    2. Available permissions are: Send a message, Read agent’s messages, Delete agent’s messages, Read agent’s settings, Update agent’s settings, Read agent’s documents, Manage agent’s documents and Access agent’s analytics.
    3. Any combination of permissions can be made.
  2. Major upgrade has been done to tool descriptions and structure - making AI's job when using them much much easier.

Bug Fixes

  1. Fixed the issue where Drive Conversations agentic action was not working with Anthropic models.
  2. Fixed the issue where the user avatar was missing on Ask page’s sidebar, if the conversation had an External ID assigned.
  3. Fixed errors on the page when a user who is not on a plan visited the Analyze page.
  4. Actions row is now hidden on Customer Intelligence modal if there were no actions on the selected query.
  5. Fixed the issue where non-standard latin characters were not rendering correctly in PDF exports.
  6. Fixed the issue where CSV exports longer than 100 queries were being incorrectly cut short.