2025-11-26 – 2025-12-02

Claude 4.5 Opus support:
For the first time ever, we added support for Anthropic's strongest model.
Available on agent capabilities: Optimal Choice, Highest Relevance, Complex Queries.
The smartest model we have in our selection.
Best at: complicated tasks, ambiguous prompts.
Available on demand to Enterprise customers.
OpenGraph citations - A new experimental feature has been added, which replaces numbered references with the webpage’s OpenGraph image, if available. Feature is available on Premium plans.

Discreet shadow has been added to the agent window for Live Chat, Website Copilot and Instant Viewer deployments.
The new Fresh agent color scheme is introduced:
The new color scheme has just 1 color - agent primary - and secondary is programmatically derived from it.
This makes it easier for customers to make beautiful and sleek agents.
The old color scheme is now available as Legacy.
The default background for new agents is now white (previously it was an image).

SharePoint Docs and OneDrive integrations will now use a new in-app file picker, providing greater flexibility and control..
Updated the readability of country and language data on the Customer Intelligence page by grouping lower-frequency entries into an "Others" category.
Translations have been added for the “Show more” button for Search Generative Experience deployment.
A standard moderation failed message is now displayed to the user if the file they uploaded to Document Analyst fails NSFW moderation.
Add new cards on the Developers page: Custom ChatBot UI, n8n workflows, and Chrome Extension.

The Customer Intelligence data for a particular query can now be included on /projects/{projectId}/conversations/{sessionId}/messages and projects/{projectId}/conversations/{sessionId}/messages/{promptId} endpoints by adding the includeInsights=true query parameter.

Fixed the issue where the agent was not always getting the full context when Drive Conversions agentic action was used.
Fixed the issue where GPT-5.1 was not working correctly if used with Custom Agentic Actions.
Fixed the issue where image citations were not being rendered correctly if two references were attached to the same paragraph.