2025-12-10 – 2025-12-16

Confluence integration upgrade - Sync all spaces:
A new option to sync all spaces accessible to the account has been added when creating a new agent, or editing existing agent’s sources.
If selected, all current and future Spaces will be synced.
Doc Analyst upgrade for Enterprise customers - on-demand increase of file size & word length for end-users using this agentic action. This enables greater flexibility and unlocks new, more complex use cases.

Fixed the background color bleed issue that existed on rounded borders of Live Chat, Website Copilot and Instant Viewer deployments.

Captured Leads have been added to the Customer Intelligence feature:
If there are collected leads on the agent, a new column is added to the Customer Intelligence table.
It is now possible to apply captured lead status (yes/no) as a filter.
Full lead information is available on Customer Intelligence modal.
Custom MCP actions are now fully supported with all Anthropic models.
Image citations and OpenGraph citations can now be used at the same time.
Users who don’t have access to Instant Viewer can now use the “Try it out” button to test a generic agent with PDF support enabled.
The “Try it out” preview for WordPress integration has been updated to match the Live Chat preview.
New notifications have been added to the system for following events:
First non-team member message for the agent.
More than 300 messages in a calendar week.
More than 1200 messages in a calendar week.
Account at 90% of monthly query / documents / words.
Account at >= 100% of monthly query / documents / words.
Agent at >90% documents.
Agent at >=100% documents.

Fixed the issue where optimal-choice was not the default setting on the /projects/{projectId}/conversations/{sessionId}/messages endpoint.
Fixed the formatting issue for request_source and response_feedback payloads on the /projects/{projectId}/conversations/{sessionId}/messages/{promptId} endpoint.

Fixed the issue where “Updated at” for every individual page was always updated to the entire source’s latest “Updated at” time.
Fixed the issue where end-users were unable to send the message to the agent after uploading a file to Document Analyst, and then removing it before sending.
Fixed the issue where the agent's meta knowledge flow was not being triggered on specific file names.
Fixed the issues with agent source cards on the Create page having different heights.
Fixed the issue where File Upload and Archives sources were not being shown as one upload source on agent’s Sources page.
Fixed the issue where the Chat-Only user role didn’t have access to any agent.