2025-12-17 – 2025-12-23

New Features

  1. Document Analyst X AI Vision capabilities have been upgraded:
  • When an image is uploaded to Doc Analyst, the vision agent will now utilize the user's prompt to better understand the image at hand.
  • This highly specific understanding of an image is then sent to Doc Analyst flow - enabling much deeper and precise analysis.
  • This unlocks advanced use cases - like better understanding schematics.
  • No action is needed - this automatically happens with any image provided to Doc Analyst.
  1. Confluence integration upgrade - Attachments support:
  • New option when adding/editing Confluence spaces - Sync all attachments.
  • If selected, in addition to pages, all attachments (files) found on them will be synced as well.
  • If enabled on an existing Space, it will take effect on the next auto-sync.
  1. The Conversation Duration feature has been expanded
  • Added a new Premium option - "24 hours, then close".
  • If set, users will not be able to send new messages to conversations older than 24 hours.
  • "Unlimited" and "24-hour memory limit" remain as they were.

Agent UI Upgrade Project

The default font family has been changed to Inter:

  • Default for all new agents.
  • Default new font app-wide.
  • Existing agents remain on Public Sans.
  • Any agent can switch between them anytime.

Font styling changes:

  • Increased both mobile and desktop font size by 1 to more closely match the Apple guidelines.
  • Adjusted line height to improve readability.

Agent header styling has been updated for all deployment types.

Message bubbles:

  • Reviewed & updated positioning, margins and spacing of agent's and user's message bubbles.
  • Removed 'arrows' point from bubbles to avatars.
  • Bubbles now fully respect the roundness setting.

Avatar styling:

  • New avatar sizes, positions and breaking points for both user and agent avatar.
  • New icon for anonymous users.

Improvements

  • The Custom Button agentic action now supports up to three user-defined triggers, which can be freely mixed with default ones.
  • Agent’s Persona is now being taken into account when generating the context-rich Starter Questions.
  • It is now possible to export collected leads together with the Customer Intelligence data.
  • The HTTP mode has been added as an option for the hosted MCP server feature.
  • Auto-generated Personas for all agent roles have been updated to support more natural conversation flows, and for increased readability.
  • Default Personas for all agent roles have been updated to have more natural call to action for the user.
  • Tooltips have been added to the features where they were missing on the Personalize page.
  • Renamed “Focus” on Customer Intelligence to “Data View”.
  • Renamed the “Leads” filter on Customer Intelligence to “Lead Captured”.
  • Updated the “View More” button for File Upload source on agent’s Sources page to match the styling of the same button for other sources.

API & MCP

No updates.

Bug Fixes

  • Fixed the issues with the “Lead Captured” filter on Customer Intelligence when the “No” option was selected.
  • Fixed the issue where the Document Analyst agent would sometimes go into infinite followup questions loop without starting the actual workflow.
  • Fixed the issue with Anthropic models sometimes not working with Document Analyst action.
  • Fixed the issue where formulas were sometimes escaping the agent's message bubble.
  • Fixed the error message displayed to the end-user when they attempt to upload images of size larger than allowed.
  • Fixed the styling issues around “Try it out” buttons.