2026-01-21 – 2026-01-27

Major new CustomGPT for Teams enterprise feature: Control end-user access to agents via IdP:
Builder can do additional IdP configuration - by setting up relations between IdP user groups and CustomGPT roles - to enable end-user access control via SSO.
End-users will login using their IdP credentials and automatically be redirected to agent(s) which they have access to.
The CustomGPT account is not created for end-users authorized in this manner, and there is no limit on the number of such users per account.
There is a single account-level URL which can be shared with end-users.
The feature works for the Share Link deployment only.
Major upgrades for the Verify Responses feature have been released:
The feature is now available on-demand:
If the feature was not enabled at the time the prompt was made, it can still be run by clicking the "Run for this response" button.
The same can be achieved by calling this API endpoint: POST /projects/{projectId}/conversations/{sessionId}/messages/{promptId}/verify
We have introduced Verified Claims Score:
Calculated for each prompt as verified_claims / total_claims
Available on Verify Responses modal and on Ask page.
The data is now available on Customer Intelligence:
New Data View - Trust Building with Verified Claims & Stakeholder Status columns.
New filter - Verified Claims - where the user can input numerical value.
Also available on the Customer Intelligence modal.
The feature can now be used together with Webpage Awareness agentic action.

Prompt Input Field
Complete design overhaul.
Default is now one line, which switches to two in case of some action like Doc Analyst enabled.
The send icon is now disabled unless there's some text in the field.
Numbered References
Overhauled popup design with much more professional-looking layout.
Updated number styling.
Added skeleton loader for improved user experience.
Search Generative Experience
Overhauled design with much more professional-looking layout.
Agent Title
Updated styling.
Updated default title color.

The model used AI Vision processing for both agent sources and Document Analyst has been upgraded to GPT-5-mini.
Agentic workflow for Custom MCP Actions has been upgraded.
Prompts for Custom Button agentic action have been upgraded.
Chat interface will now correctly scroll to the bottom of the agent's message bubble, including action icons and citations, after response streaming is complete.

The Customer Intelligence API endpoint /projects/{projectId}/reports/intelligence now includes a total_queries field in its response, indicating the total number of queries matching the filter criteria.

Fix the issue where Document Analyst settings incorrectly displayed the tokens number instead of the words number.
Fixed the issue with the in-app agent preview, where the conversation got stuck due to unhandled error, if the agent's knowledge base is empty.