⚠️ API error responses that require effective troubleshooting.
Response Codes
We utilize HTTP status codes to indicate success or failure, as stated below:
| Status Code | Description |
|---|---|
| 200 - ✅ Success | A successful request. |
| 400 - ❌ Bad Request | The request has failed due to a client error. |
| 401 - ❌ Unauthorized | The API Key credentials are invalid or missing. |
| 403 - ❌ Forbidden | You are not authorized to carry out the requested action. |
| 404 - ❌ Not Found | The requested resource can't be found. |
| 500 - ❌ Internal Server Error | The web server is encountering issues. |
Troubleshoot Options
Below are our recommendations on how to handle errors:
400 - Bad Request
💣 Cause: This error arises from invalid syntax or a missing required parameter.
🛠 Suggestion: Double-check the request you have entered to ensure it complies with the requirements.
401 - Unauthorized
💣 Cause: This error will occur when attempting to make an API call with incorrect API credentials.
🛠 Suggestion: Verify your access token, or renew the API key if needed.
403 - Forbidden
💣 Cause: This error will occur when access to the requested page is prohibited.
🛠 Suggestion: Verify the URL and ensure you have entered the web page's correct file name and extension.
404 - Not Found
💣 Cause: This error arises either because of an incorrect URL provided or because the requested ID is not linked to any transactions.
🛠 Suggestion: Ensure you use the accurate URL, and review the API documentation meticulously to check for any typos.
500 - Internal Server Error
💣 Cause: This error will occur when customGPT experiences an internal system error.
🛠 Suggestion: You may attempt the operation again later. If this error persists, please contact our support page.