Get customer intelligence analytics data for a project.

Purpose

Retrieves comprehensive customer intelligence data including user interactions, emotions, intents, feedback, and behavioral analytics for the specified project.

Path Parameters:

• projectId (integer, required): The ID of the project to get customer intelligence for. Query Parameters:
• page (integer, optional): Page number for pagination. Default is 1.
• limit (integer, optional): Number of items per page. Default is 100.
• start_date (string, optional): Start date for filtering data (format: date-time).
• end_date (string, optional): End date for filtering data (format: date-time).

When to use

• Use the start_date and end_date parameters to filter data within a specific timeframe.
• It offers a clear view of customer queries and responses, utilizing advanced quantitative and qualitative metrics to analyze customer and agent behavior.
• This helps enhance decision-making and improve customer understanding.