How to Change Loading Indicator Type

⏳ This guide will teach you how to change the loading indicator type

Step 1: Sign in

a) Sign in to

Step 2: Navigate to Project Settings

a) Click on "Project Settings".

Step 3: Go to Chatbot Settings

a) Click on "Chatbot".

Step 4: Access User Experience (UX)

a) Click on "User Experience (UX)".

Step 5: Change Your Loading Indicator Type

a) Locate the "Loading indicator type" section.

b) Click on the radio button to choose how you want the loading indicator to appear.

  • Option 1: Default Loading Indicator

This option will display the default loading indicator.

  • Option 2: Custom Message

Select this option if you want to show a custom message while loading.

A text box labeled 'Hang in there text' will appear. Enter the message you want to display to your users in this box.

Step 6: Save Your Changes

a) Click on "Save Changes".


Congratulations! You have successfully customized your loading indicator type. This small yet impactful adjustment will make interactions with your ChatBot more engaging ✔