Export Agent Stats and Data
This guide explains how to export conversation data, breakdown charts, and user feedback, along with details on export structure and process.
Users can export various types of data from the Explore and Filter Conversations, including daily query breakdowns, and user feedback.
Exporting User Feedback
- Find Feedback card and click on "Export".
Exported feedback data format is:
- Reaction
- Project Id
- Date and time
- User Id
- External Id
- User query
- Agent response
Exporting Conversations
Queries
A query is a single request or input made by a user, such as a search term, a question, or any interaction with the system. To export queries breakdown, simply find the Daily Query Breakdown card, select Queries, and click on Export button.
Queries breakdown data format is:
- Number of queries
- Calendar day
- Project Id
Conversations
Conversation is a series of queries within a single interaction session. To export conversations breakdown, simply find the Daily Query Breakdown card, select Conversations, and click on Export button.
Conversations breakdown data format is:
- Number of queries
- Calendar day
- Project Id
Queries/Conversations
Queries/Conversations are the average number of queries per conversation, indicating interaction depth. To export queries/conversations breakdown, simply find the Daily Query Breakdown card, select Query/Conversation, and click on Export button.
Queires/Conversations breakdown data format is:
- Number of queries
- Calendar day
- Project Id
Data Structure and Delivery
The exported files contain structured data based on the selected export type.
- Select the desired timeframe: Today, Yesterday, Last 7 days, Last 30 days, Current Month, Current Year, or a Custom Range.
- Choose an export format: JSON, Excel, or CSV.
- Set the row limit: All data or a custom number of rows.
Updated 2 days ago