How to Connect with Zendesk Help Center with CustomGPT.ai

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Please note that CustomGPT.ai can only access your Zendesk help articles.

Step 1: Sign In

To get started, Sign in to https://app.customgpt.ai/.

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Step 2: Create a Project

Click on "Create Project" to begin setting up your project.

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Step 3: Zendesk Integration

Select "Zendesk Integration" to link your Zendesk Integration with CustomGPT.ai.

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Step 4: Provide Email Address

Enter the email address associated with your Zendesk account. This must be the email address used to create your Zendesk account.

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Step 5: Provide Subdomain

Now you need to enter your Zendesk subdomain.

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Step 6: Go to Zendesk Settings

Click on the "Go to Zendesk Settings" button.

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Step 7: Enable Token Access

At the Zendesk Settings page, click on the toggle to enable Token access.

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Step 8: Create & Copy Token

On Zendesk, click on the "Add API Token" button.

When the dialogue opens, click on "Copy" and then on "Save."

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Step 9: Enter Your Token

Paste your token in the designated field.

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Step 10: Connect with Zendesk Help Center

Click on the "Connect" button to complete the integration.

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Congratulations! You have successfully connected CustomGPT.ai with your Zendesk Help Center. Enjoy enhanced customer support and streamlined operations.