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Connect to Zendesk help center

This step-by-step guide explains how to integrate CustomGPT.ai with your Zendesk Help Center to enhance your customer support capabilities.

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Note:

CustomGPT.ai can only access your Zendesk help articles.

  1. Click New Agent to begin setting up your agent.
  1. Select Zendesk Integration to start connecting your Zendesk account.
  1. Enter the email address associated with your Zendesk account. This must be the email of a user with the Administrator role.
  1. Enter your Zendesk subdomain.
  1. Click Go to Zendesk Settings.
  1. In Zendesk, enable Token Access by toggling it on.
  1. Click Add API Token in your Zendesk settings.
  1. When the dialog opens, click Copy to copy your token, then click Save.
  1. Paste the copied token into the designated field in CustomGPT.ai.
  1. Click Connect to complete the integration with your Zendesk Help Center.

Updated 19 days ago