Configure Agent Access in Slack Workspace

This guide explains how admins can manage agent access and how users can add agents to channels in Slack using CustomGPT.ai.

Step 1: Navigate to Agent Access

  1. Click on "Agent Access"
  1. Select "Who can invite agents to channels?" to define access permissions.

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Only workspace administrators can invite AI Agents to channels


Managing Individual Agent Invitation Settings

In addition to general access settings, you can configure access for individual agents, overriding the default settings:

  1. Find the individual agent you wish to configure.
  1. When setting up individual agent settings, you have the following options:
  • Use general access settings (Default permissions).
  • Admins – Only administrators can invite the selected agent to channels.
  • Everyone – Any Slack user can invite the selected agent to channels.
  • Selected Users – Only specific users can invite the selected agent.

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By default, only admins can invite AI agents to channels unless specific users are selected.

Check our user guide to learn more about"How to Deploy your agent to Slack channel" and "How to Connect Your CustomGPT.ai Account with Slack Workspace".



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Congratulations! You have successfully configure agent access in Slack workspace.