CustomGPT.ai Email Validation Policy

Why Was My Email Address Rejected?

Our platform is designed specifically for business professionals and organizations. To maintain the quality and security of our service, we have specific requirements for email addresses used during registration. Understanding these requirements will help you successfully create an account and access our services.

Why We Validate Email Addresses

We carefully validate email addresses during signup to:

• Ensure our platform remains focused on serving business users
• Maintain a high-quality user experience for all customers
• Protect our community from potential misuse
• Provide the most relevant features and experience for our target users

What Email Addresses Are Accepted?

We accept business email addresses associated with legitimate organizations. This typically means:

• Corporate email addresses (e.g., [[email protected]])
• Educational institution email addresses
• Government organization email addresses
• Established non-profit organization email addresses

What Email Addresses Are Not Accepted?

Our system automatically flags several types of email addresses:

1. Personal Email Services

• Free email providers (Gmail, Yahoo, Hotmail, etc.)
• Consumer-focused email services
• Personal domain email addresses without an associated business website

2. Temporary or Disposable Email Services

• Any email addresses from temporary email providers
• Disposable email address services
• Email alias services

3. Invalid Domains

• Domains without valid DNS records
• Domains without an associated business website

Was Your Email Incorrectly Rejected?

We understand that our automated validation system might occasionally flag legitimate business email addresses. If you believe your email address was incorrectly rejected, please contact our support team and:

• Include your email address
• Provide your company name and website

Our support team will review your case and help you gain access if appropriate.