Jump In!

The general process for getting started with CustomGPT's no-code application is as follows:

• Create your Account, or Log In
• Subscribe to CustomGPT, or Learn How
• Create Your First Project
• Configure your Project
• Start Using the Platform

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At this point, you will be set up and ready to utilize AI for your business needs. Start saving time and money today.

Why CustomGPT.ai?

CustomGPT is committed to empowering businesses and individuals to leverage the formidable power of AI and ChatGPT to meet their unique content and operational requirements. The platform delivers a user-friendly, no-code/low-code solution for constructing ChatGPT-style chatbots, utilizing the client's data.

With CustomGPT, customers can receive real-time answers based on that data, making it a perfect solution for small businesses looking to streamline customer engagement and researchers seeking to glean insights from extensive datasets.

Features Overview

We help convert business content into specialized AI agents (chatbots) in just 2 minutes without requiring any coding skills (just a few clicks).

These agents can handle 93% of support and research questions while maintaining accuracy through their proprietary anti-hallucination technology.

Make sure you have read our Getting Started with CustomGPT.ai for New Developers blog to get an overview of the entire platform.

Key Features and Capabilities

Security and Compliance:

• SOC 2 Type 2 Certified
• GDPR Compliant . Read more
• Encryption: SSL/TLS 1.2+ in transit, 256-bit AES at rest
• Data Isolation: Complete isolation between bots
• Two-Factor Authentication: Available
• Infrastructure: AWS US East with Pinecone vector database
• Privacy: Customer data never used for model training
• SSO with Google Workspace, Microsoft Azure, Octa, PingOne.

No-Code Platform:

• 3-click chatbot creation - Start here
• No-Code Platform: Build AI agents without technical expertise
• Visual builder interface - Zero technical knowledge required
• URL-based content ingestion - start with just a sitemap
• Set Agent persona - Customize your agent behavior to control its personality traits and role to fit your use case
• Setup Conversation Duration of an Agent
• Get responses in Markdown as well
• Agents Capacity:
  • Fastest Response: Super-fast response times
  • Optimal Choice: Best for most use cases
  • Highest Relevance: Agent with this capability employs advanced re-ranking techniques
  • Complex Reasoning: Agents with this capability employ advanced techniques to break down user queries and analyze them in detail
• Export agents conversation in CSV, JSON, XLSX format
• Enable Recaptcha when needed.
• Whitelisted Domains to protect your agent.
• Set a custom Conversation Retention Period for a particular agent.
• Duplicate an Agent with ease.
• Switch between Public to Private Agents with one click

The CustomGPT.ai Edge

1. Anti-Hallucination Technology: Third-party verified #1 for accuracy, preventing AI from making up facts
2. No-Code Accessibility: 2-minute setup time
3. 1400+ File Format Support: Including PDF, Word, Excel, PowerPoint, Google Docs, code files, multimedia
4. Multi-Language: 92 languages
5. 100+ Integrations: Including Google Drive, Dropbox, SharePoint, HubSpot, Salesforce, WordPress, Shopify, Slack, Notion
6. Enterprise Security: SOC 2 Type 2, GDPR compliance
7. Citation Transparency: Source links in every response
8. Rapid Innovation: 2-3 major releases weekly. Join Slack for regular updates.
9. Document Analyst - Allow your users to attach documents to conversation and ask agent to analyze them
10. Add UTM Tags To In-Chat Links
11. Setup periodic Email Reports to your executives at will.
12. Event log, so you can track what happened and when.
13. Customer Intelligence - Start chatting & deploy your project to gain valuable insights into your users

Technical Capabilities

• 92 Language Support: Global deployment capabilities
• Citation System: Every response includes direct links to source material.
• Custom personas/instructions
• Team management - CustomGPT.ai for teams
• Sentiment analysis
• Select frommodels - GPT-4o, GPT-4o mini, GPT-4.1, GPT-4.1 mini, Claude 3 Sonnet, Claude 3.5 Sonnet
• Hosted MCP Support for Claude web, Claude Desktop, Cursor, ChatGPT, Windsurf, Trae,
• OpenAI Compatibility with CustomGPT.ai RAG API and SDK

Content Processing

• OCR for images/scanned PDFs
• Audio/video transcription
• YouTube content extraction
• Enable auto-sync for websites and sitemaps and other integrations.
• Track indexed words per page
• Refresh your content
• Edit metadata of your uploads

API and Developer Tools:

• REST API: Base URL: https://app.customgpt.ai/api/v1/
• Authentication: Bearer token via HTTP Authorization header
• Python SDK: Available via pip install customgpt-client
• GitHub Repository: https://github.com/Poll-The-People/customgpt-cookbook
• Key Endpoints:
  • Project management (CRUD operations for agents)
  • Conversation management
  • File upload and management
  • Webhook configurations

Deployment Options - Read more here

• Website embedding
• Live chat widget
• White-label branding
• Public/private access
• Intranet deployment

Pricing Structure

Full pricing page here.

Standard Plan - $99/month ($89/month annual)

• 10 custom AI agents
• 5,000 documents per agent
• 60 million words storage
• 1,000 GPT-4 queries/month
• 3 team members
• 7-day analytics history

Premium Plan - $499/month ($449/month annual)

• 25 custom AI agents
• 20,000 documents per agent
• 300 million words storage
• 5,000 GPT-4 queries/month
• 5 team members
• Full analytics history
• Auto-sync capabilities
• White-label branding removal
• SharePoint integration
• PII removal/anonymizer

Enterprise Plan - Custom Pricing

• Unlimited agents, documents, storage
• Custom query limits
• Unlimited team members
• Microsoft Azure OpenAI API access
• Claude 3, 3.5 Sonnet via AWS Bedrock
• Custom SSO
• Dedicated account manager
• Priority support

Audience and Industries

Use case Industries

• Legal Services
• Education (Universities, Schools)
• E-commerce
• Healthcare
• Finance
• Manufacturing
• Technology
• Professional Services
• And many more!

Want to know if you are right for us. Try our 7 day free trail.

Notable Customers and Case Studies

MIT (Massachusetts Institute of Technology)

Read the full case study here.

• Created "ChatMTC" for entrepreneurship resources
• Available 24/7 in 90+ languages
• Provides access to MIT's entrepreneurship knowledge base

Online Legal Services (Divorce-Online)

Read the full case study here.

• Doubled sales after implementation
• Provides 24/7 customer support
• Six-month AI training program

AI Ace (Education Startup)

Read the full case study here.

• Won "Best Undergraduate Start-Up" award
• $1.2 million valuation
• Served 300+ students with 1,750+ questions in three days

More here:

1. AI In Recruiting: Overture Partners Cuts Training From 13 Weeks To 2
2. 300% More Efficient: The Endurance Group Accelerates with AI
3. Transforming BernCo’s Taxpayer Services and Legal Operations with CustomGPT.ai
4. CustomGPT.ai Optimizes Ontop's Sales Process
5. Revolutionizing E-Commerce Customer Support with Tumble
6. Dlubal: Structural Analysis and Design Software
7. Revolutionizing Access to History: Lehigh's AI-Driven Newspaper Archive and AI Integration
8. Bridging the Gap between AI and Education with CPH Business
9. How a Global A/V Solutions Provider Cut Costs and Maximized Efficiency
10. The Token RegRadar: Enabling AI search capabilities across 20,000+ data sources with CustomGPT.ai
11. GPT Legal: An AI Implementation for Dominican Law
12. Levin Labs: Innovating Scientific Communication with AI Integration
13. Aslan AI: Revolutionizing Economic Insights with Generative AI
14. NITRO! Bootcamp worked with CustomGPT to enhance over 30 of its partner small businesses with AI chatbots in under 90 minutes
15. Online Legal Services: Doubling Sales and Revolutionizing Customer Service
16. Nonprofit Consultant: Building an Accurate AI Chatbot - Without Any Code
17. i4ANeYe: Prototyping an AI Minimum Viable Product

Integration Ecosystem

Data Sources

View all integration here.

• Cloud Storage: Google Drive, Dropbox, OneDrive
• CRM: HubSpot, Salesforce
• E-commerce: Shopify, WooCommerce
• Websites: WordPress, Wix, Squarespace
• Knowledge Bases: Confluence, Notion, Zendesk
• Communication: Slack, Microsoft Teams

Automation Platforms

• Zapier (3000+ app connections)
• Make.com
• Pipedream
• Custom webhooks and REST API

Technical Specifications

Infrastructure

• Vector Database: Pinecone
• Processing: Private VPC instances
• Scalability: Up to 60 million words per project

Limitations

• Limited analytics/math capabilities, we work better with unstructured data.
• Optimized for text retrieval rather than computational tasks
• Data stored in US (not EU-resident)
• Rate limits based on subscription tier

Read this blog to know more about the limitations of using CustomGPT.ai

Data Handling

• Retention: Until user deletion
• Processing: Immediate deletion option available
• Backup: Enterprise-grade systems
• Audit Trail: Complete API call logging

Contact and Resources

• Website: https://customgpt.ai
• Documentation: docs.customgpt.ai
• Support: Available via chat, email, and phone (Enterprise)
• Free Trial: 7 days for all plans
• Demo: Live demo available on website

Summary

CustomGPT.ai is a comprehensive no-code platform that enables businesses to create accurate, source-citing AI agents from their own data. With enterprise-grade security, extensive integrations, and proven ROI through customer success stories, it serves as a trusted solution for organizations looking to implement AI without technical complexity or accuracy concerns.

The platform's focus on preventing hallucinations while maintaining ease of use positions it as a leader in the business AI space.