Enable Zendesk auto-sync
Follow this guide to easily enable the Zendesk Auto-Sync feature, ensuring your data is automatically updated and synchronized in real-time.
Note: Zendesk Auto-Sync is available only on the Premium plan.
Step 1: Access Data Settings
a) Select your agent linked to Zendesk and click on the "Data" tab to access the data management settings.
Step 2: Configure Zendesk Settings
a) Scroll down to the "Zendesk section" within the data settings.
b) Click the "Settings icon" to access the integration options.
Step 3: Enable Auto-Sync
a) Toggle the "Auto-Sync Enabled" switch to activate the Auto-Sync feature for your agent.
b) Once activated, confirm your selection by clicking on "Update Settings". The system will now auto-sync your agent settings based on the changes made.
Congratulations! Your agent is now set to automatically sync with Zendesk. Any updates made to your data will sync in near real-time, keeping your information up-to-date and synchronized with your AI Agent.
Updated 22 days ago