Enable Zendesk Auto-Sync

Follow this guide to easily enable the Zendesk Auto-Sync feature, ensuring your data is automatically updated and synchronized in real-time.

🚧

Note: Zendesk Auto-Sync is available only on the Premium plan.

Step 1: Access Data Settings

a) Select your agent linked to Zendesk and click on the "Data" tab to access the data management settings.


Step 2: Configure Zendesk Settings

a) Scroll down to the "Zendesk section" within the data settings.

b) Click the "Settings icon" to access the integration options.


Step 3: Enable Auto-Sync

a) Toggle the "Auto-Sync Enabled" switch to activate the Auto-Sync feature for your agent.

b) Once activated, confirm your selection by clicking on "Update Settings". The system will now auto-sync your agent settings based on the changes made.


👍

Congratulations! Your agent is now set to automatically sync with Zendesk. Any updates made to your data will sync in near real-time, keeping your information up-to-date and synchronized with your AI Agent.