Enable Zendesk auto-sync

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Note:

This feature is available on our Enterprise plans. If you're interested in enabling it, please contact our sales team.

1. Click the three dots next to your agent’s name, then select Build.

2. In Zendesk section, find your connected sites, click the three-dot menu next to it, and select Auto Sync.

3. Toggle Auto Sync to Enabled.

4. Click Save Changes to apply your settings.