Enable Zendesk auto-sync

This step-by-step guide shows you how to enable the Zendesk Auto-Sync feature in CustomGPT, ensuring your data is automatically updated and synchronized in real-time.

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Note:

This feature is available on the Premium plan or higher. If you're interested in enabling it, please contact our sales team.

  1. Select the agent connected to your Zendesk account and click Build.
  1. Scroll down to the Zendesk section.
  1. Click the Edit icon to access integration options.
  1. Toggle Auto Sync Enabled to activate auto-sync.
  1. Click Update Settings to confirm and apply the configuration.