How to Enable Zendesk Auto-Sync

Follow this guide to easily enable the Zendesk Auto-Sync feature, ensuring your data is automatically updated and synchronized in real-time.

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Note: Zendesk Auto-Sync is available only on the Premium plan.

Step 1: Sign In

a) Visit https://app.customgpt.ai and sign in to your account.


Step 2: Access Data Settings

a) Select your project linked to Zendesk and click on the "Data" tab to access the data management settings.

Data setting

Step 3: Configure Zendesk Settings

a) Scroll down to the "Zendesk section" within the data settings.

Zendesk Settings

b) Click the "Settings icon" to access the integration options.

Data setting

Step 4: Enable Auto-Sync

a) Toggle the "Auto-Sync Enabled" switch to activate the Auto-Sync feature for your project.

Zendesk Auto-Sync

b) Once activated, confirm your selection by clicking on "Update Settings". The system will now auto-sync your project settings based on the changes made.

Zendesk Auto-Sync

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Congratulations! Your project is now set to automatically sync with Zendesk. Any updates made to your data will sync in near real-time, keeping your information up-to-date and synchronized with your AI Agent.