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Support

This guide explains how to navigate the Support, FAQ, and Contact Us sections in your CustomGPT dashboard.

Support

Support is a cornerstone of our dedication to delivering exceptional customer service. We recognize that inquiries and concerns may arise, and we are fully committed to assisting you at every stage. Our proficient support team is entirely devoted to swiftly and efficiently resolving any challenges you may encounter. Feel free to reach out to us; we are here to help.

FAQ

FAQ stands for "Frequently Asked Questions." It is a compilation of common inquiries and their corresponding answers by CustomGPT. FAQs serve as a convenient resource for users, customers, or visitors seeking quick answers to common queries related to CustomGPT without having to reach out for individual support. By providing concise and helpful answers, the FAQs of CustomGPT aim to enhance user experience, reduce support requests, and offer self-service solutions. It saves users' and the providers' time and effort by providing readily available information that can help resolve common concerns.

  1. In your CustomGPT dashboard, go to the Resources section.
  1. Click FAQs to open the Frequently Asked Questions page.
  1. Browse or search for answers to common topics, such as setup, billing, integrations, and more.

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FAQs are regularly updated based on user feedback to ensure you get the most relevant information.

Contact Support

The "Contact Support" section provides users options for initiating contacts, such as a contact form, email address, phone number, live chat, or social media handles. It serves as a direct invitation for users to reach out with their questions, concerns, or any other form of communication they may wish to initiate.

  1. In your CustomGPT dashboard, go to the Resources section.
  1. Click Contact Support to access the support portal.
  1. From the Contact Support page, you can:
  • Get support by submitting a ticket or browsing help topics
  • Contact sales if you have product or pricing inquiries
  • Become an affiliate by joining our affiliate program
  • Become a partner and explore collaboration opportunities
  • Join our Slack community to engage with other users and the CustomGPT team
  • Ask our AI to get instant answers from the built-in assistant

Updated 22 days ago