Set user message color

Secondary Color

The secondary color affects several user-facing elements and helps you tailor the visual experience to match your brand.

What the Secondary Color affects

Changing the Secondary Color updates the following:

• User message bubble
• User avatar
• Starter question bubbles
• Send arrow (if the selected color is too light, the arrow will automatically appear in black for visibility)

How to update the user message color

1. Click the Appearance icon next to the agent you want to customize.

2. Locate the select color option.

3. Click the color icon to open the color picker.

4. Choose a color in one of the following ways:

• Enter a HEX code for the desired color.

• Move the color selector dot to choose a color manually.

5. Click Save Settings to apply the update.

Looking to adjust change the toolbar color? See how to set the toolbar color.