Manage conversation exporting

This guide explains how to enable or disable end-user conversation exporting for your AI agent.

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Note:

This feature is available only on the Premium plan or higher.

  1. Click the Personalize icon next to the agent you want to customize.
  1. Click the Advanced tab.
  1. Under the Advanced tab, click Conversation exporting.
  1. Select Enabled to allow users to export conversations in PDF or CSV format, or select Disabled to turn off exporting.
  1. Click Save Settings.