Change the "I don't know the answer" message
Here's a step-by-step guide on how to change the "I don't know the answer" message.
Step 1: Navigate to AI Agent Settings
a) Click on "AI Agent Settings".

Step 2: Access Citation Settings
a) Click on "Citation Settings".

Step 3: Change the "I don't know the answer" Message
a) Locate the Change "I don't know the answer" message section.

b) Type your desired "I don't know the answer" message.

Step 4: Save Changes
a) Click on "Save Changes".

Congratulations! You have successfully changed the "I don't know the answer" message for your AI Agent. This customization allows you to provide a more tailored and helpful response when your AI Agent encounters queries it cannot answer. ✔
Updated 9 days ago