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Change the "I don't know the answer" message

This step-by-step guide explains how to change the "I don't know the answer" message.

  1. On your dashboard, click Personalize.
  1. Click Citation tab.
  1. Scroll to the I don’t know the answer message section and enter the custom message you want your AI Agent to use.
  1. Click Save Settings to apply your update.

Updated 11 days ago