How to Embed Your Live Chat on Shopify

Here is a step-by-step guide on how to embed your Live Chat on Shopify.

Step 1: Access your Shopify

a) Login to

b) Click on "Online Store ".

c) Click on "Customize".

Step 2: Adding an embed

a) Below "Template", click on "Add Section".

b) Search and click on "Custom Liquid".

Step 3: Setting up an embed

a) On the left bar, double click on "Custom Liquid".

b) Paste your Code inside "Liquid Code". To find the code of your Live Chat, follow this guide:

c) Click on "Save".

Step 4: Check your ChatBot in action

a) Click on the "Exit" icon.

b) Click on the "View your online store" icon.


Congratulations! You have successfully embedded your Live Chat on your Shopify website. This accomplishment will greatly enhance user engagement and support on your website βœ”