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Document Analyst limits

This step-by-step guide explains the current usage limits for the Document Analyst feature and how to work within them to ensure successful document analysis.

Current limits of the Document Analyst

Understanding the current limits of the Document Analyst feature helps you plan your uploads and avoid unexpected truncation or errors.

Supported file types

The following file types are supported for analysis: PDF (.pdf), Word (.docx, .doc), OpenDocument (.odt), Text (.txt), and image formats (.jpg, .jpeg, .png, .webp).

These formats are automatically processed using our advanced text and image understanding models, which extract and summarize content intelligently.

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If you upload an unsupported file type, you will receive an error message. Convert your file to one of the supported formats before uploading again.

Number of files

Premium plans: 1 file per prompt

Enterprise plans: 3 files per prompt (up to 10 files available upon request)

When uploading multiple files:

  • Files are processed in the order uploaded
  • The combined word count of all files cannot exceed your plan's word limit
  • If combined content exceeds the limit, later files may be partially or fully truncated

Maximum file size

Premium plans: 5MB per file

Enterprise plans: 5 MB per file (Extended limits available upon request)

Files exceeding 5MB will be rejected with a "File too large" message. To resolve this:

  • Compress your file to reduce size
  • Split large documents into smaller sections
  • Enterprise customers can contact the account manager to request higher limits

Maximum word count

Premium plans: 3,000 words total

Enterprise plans: 3,000 words (Extended limits available upon request)

What happens if my document exceeds the limit?

  • The agent analyzes only the first 3,000 words; remaining content is truncated
  • Consider splitting long documents into sections
  • Enterprise customers can contact the account manager to request extended limits
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The word count limit applies to all uploaded files combined, not per individual file.

Extended limits for Enterprise

Enterprise customers can request extended limits for:

  • File size (above 5MB)
  • Word count (above 3,000 words)
  • Files per prompt (up to 10 files)
  • Image resolution

Contact your account manager to discuss custom configurations for your use case.

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Updated 5 days ago