Document Analyst limits

Upload & Analyze limits

LimitStandardPremiumEnterprise
Files per prompt113 (up to 10 on request)
Max file size5MB5MB5MB (extendable)
Max words per file2,0003,0003,000 (extendable)
Min image size256px256px256px

Supported file types: pdf, docx, doc, odt, txt, jpg, jpeg, png, webp

Content beyond the word limit is truncated with no warning shown to the user. Uploading an unsupported file type returns an error.


Analyze from knowledge base limits

LimitDetails
Supported image typesjpg, jpeg, png, webp - processed with AI vision automatically
KB document lengthControlled via [Configure Document Analyst Settings]. Account plan sets the ceiling.

Content beyond the configured document length is truncated.


How plan limits and agent settings relate

Your account plan sets the maximum values for all limits. When configuring an individual agent, you can set values lower than your plan allows - but not higher. For example, if your plan allows 5MB uploads, you can restrict a specific agent to 3MB, but you cannot set it to 10MB.


Enterprise

Enterprise customers can request higher limits for file size, word count, and files per prompt. Contact your account manager.


Related articles