View my own conversations

Personal conversation view

The personal conversation view feature allows logged-in users to see only their own chat history with the agent. Instead of showing every conversation from all team members, it filters the view to display only the interactions you personally started. This makes it easier to track, review, and manage your own questions and answers without distractions.

What this feature does

When enabled, this feature shows only the conversations that you personally initiated while logged in. It helps you:

• Quickly review your own questions and answers
• Maintain privacy for personal conversation records
• Avoid confusion with messages from other users in your workspace

How to view your personal conversation history

1. Go to the Ask page, click Ask Me Anything.

2. At the top left, click the dropdown menu.

3. Select Me from the available options. Your conversation list will be filtered to show only the chats you personally started.

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Note:

Conversations you have while logged in are saved to your account and shown here. Any chats from users who aren’t logged in are labeled “Anonymous.”