Auto-generated personas

How it works

When a new agent is created using a sitemap or an URL, CustomGPT automatically generates a default persona based on the website’s content. This helps ensure your agent acts in a way that reflects the tone and purpose of the source material.

We use content from the following pages to build the persona:

• Home page
• About Us page
• One additional randomly selected page

If a valid home page is detected, your agent will start with a tailored persona based on the site’s core messaging. If not, you can manually define or adjust the persona from Personalize > Persona.

Why was persona not generated for my agent

A persona will not be auto-generated if the home page cannot be clearly identified. This typically happens in the following cases:

• The website uses a non-standard home page URL (Only domain.com/, domain.com/index.*, or domain.com/home are accepted)
• A free sitemap tool was used to generate a list of unrelated or random URLs
• A third-party sitemap is used that doesn’t include the home page
• The sitemap was built from non-website sources, such as podcasts
• A sub-sitemap was provided that does not contain the site’s root or home page
• The agent was built using a specific page URL instead of the home page (e.g., a URL with additional /paths/ like domain.com/blog/article-name)