Activate citations for your AI agent

This guide explains how to activate citations for your AI Agent to improve the accuracy and credibility of its responses.

  1. On your dashboard, click Personalize.
  1. Click Citation tab.
  1. Click Yes to allow the agent to mention sources.
  1. Choose how you want citations to appear. You have four display options:
  • Don’t display citations – Hides citations entirely. Use this if citation visibility isn’t necessary for your use case.
  • After the bot's response – Shows citations at the end of the response for clear, passive transparency.
  • Numbered references inside the bot’s response – Embeds citations directly into the response using reference numbers.
  • After the response + numbered references – Combines both formats for maximum clarity and detail.
  1. Customize citations that appear after the agent’s response.
  1. Click Save Settings to apply your settings.