How AI Vision works

What AI Vision does

AI Vision uses advanced visual recognition technology to understand images. It identifies what appears in an image, creates a short natural-language description, and stores that description in your agent’s knowledge base.

Once processed, your agent can use this visual information just like any other data source—helping it provide richer and more accurate responses.

What AI Vision can interpret

AI Vision can effectively process:

• Technical diagrams and schematics
• Charts and graphs
• Photographs
• Illustrations
• Handwritten text
• Screenshots
• Product images
• Any other image type

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Note:

AI Vision can also perform OCR (Optical Character Recognition) to extract text from images, with best results in English.

How the process works

1. Image upload: You upload one or more images through the file upload modal or when creating a new agent.
2. Image processing: The images are processed using OpenAI’s advanced vision models, which analyze the visual content in detail.
3. AI analysis and description: The system intelligently interprets what’s in the image—such as objects, text, or diagrams—and generates a clear, human-readable summary.
4. Knowledge base integration: The generated description is automatically added to your agent’s knowledge base, where it functions as a regular content source.
5. Response reference and citations: When your agent uses this information in a response, it can automatically include the image as a citation for context and transparency.

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Note:

Image citations are automatically enabled for Premium and Enterprise users who use AI Vision on their agent's knowledge base.

Related articles:

• Enable AI Vision for uploaded images
• Vision processing limits
• Embed your photos in agent responses
• Activate image citations