Add extra documents processed

This guide explains how to use the add extra documents processed add-on to increase the number of documents you can upload and process each month.

What is the documents add-on?

The add extra documents processed add-on expands your monthly document processing capacity. It is ideal for teams that frequently upload large volumes of files into their knowledge base.

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Note:

Add-ons are available only on self-service Standard and Premium plans. They are not available on Enterprise plans.


What you get

  • 100,000 additional documents processed each month.
  • Added to your existing monthly allowance.

Pricing

  • $100 per month
  • $90 per month (paid annually)

Your first charge is prorated for the remainder of your current billing cycle, and future charges are combined with your main subscription renewal.

👉 To learn more about billing rules, see Activate add-ons for your plan.


Benefits of extra document processing

  • Upload and process larger sets of documents.
  • Handle frequent content updates without interruptions.
  • Keep your knowledge base fresh and comprehensive.

How to activate extra documents

  1. Click your profile icon in the bottom-left corner and select Billing.
  1. On the billing page, scroll to the Add-ons section.
  1. Under Documents, click Buy.
  1. Confirm your selection.
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Notes:

You will be charged immediately for the prorated amount.


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