Add extra documents processed

What is the documents add-on?

The add extra documents processed add-on expands your monthly document processing capacity. It is ideal for teams that frequently upload large volumes of files into their knowledge base.

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Note:

Add-ons are available only on self-service Standard and Premium plans. They are not available on Enterprise plans.

What you get

• 100,000 additional documents processed each month.
• Added to your existing monthly allowance.

Pricing

• $100 per month
• $90 per month (paid annually)

Your first charge is prorated for the remainder of your current billing cycle, and future charges are combined with your main subscription renewal.

👉 To learn more about billing rules, see Activate add-ons for your plan.

Benefits of extra document processing

• Upload and process larger sets of documents.
• Handle frequent content updates without interruptions.
• Keep your knowledge base fresh and comprehensive.

How to activate extra documents

1. Click your profile icon in the bottom-left corner and select Billing.

2. On the billing page, scroll to the Add-ons section.

3. Under Documents, click Buy.

4. Confirm your selection.

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Notes:

You will be charged immediately for the prorated amount.

Related guides

• Activate add-ons for your plan
• Upgrade or change subscription plan
• Add extra monthly queries
• Increase words storage limit
• Add more agents
• Add extra team seats