When to use numeric search to improve responses from spreadsheet data

What is numeric search?

Numeric Search improves retrieval when your agent needs to handle alphanumeric identifiers such as:

• Product codes (for example, SHOE-1234)
• Error codes (for example, ERR1234)
• Version numbers (for example, GPT-4.1)
• Order numbers (for example, TRACK12345)

Instead of treating these codes like regular text, Numeric Search looks at them more carefully to find exact matches in your knowledge base.

When should you use numeric search?

Use Numeric Search when:

1. Your knowledge base contains many codes from spreadsheets or structured data.
2. Your agent struggles to match product names or IDs from uploaded data.
3. You need precise results for order tracking, error troubleshooting, or version lookups.
4. Accuracy is more important than speed.

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Note

Numeric Search may slightly increase response times, especially when many codes are present in a prompt.

👉 To learn how to enable this feature, see Enable numeric search.