Add extra monthly queries

This guide explains how to use the add extra monthly queries add-on to increase your planโ€™s query allowance when your team needs more usage.

What is the extra queries add-on?

The add extra monthly queries add-on expands your monthly query capacity beyond whatโ€™s included in your subscription. This is especially useful for growing teams, high-traffic agents, or seasonal spikes in demand.

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Note:

Add-ons are available only on self-service Standard and Premium plans. They are not available on Enterprise plans.


What you get

  • 2,500 additional queries every month.
  • Always available in addition to your planโ€™s included queries.

Pricing

  • $375 per month
  • $338 per month (paid annually)

Your first charge is prorated for the remainder of your current billing cycle, and future charges are combined with your main subscription renewal.

๐Ÿ‘‰ To learn more about billing rules, see Activate add-ons for your plan.


Benefits of extra queries

  • Avoid hitting query limits during busy periods.
  • Support more users and higher engagement without interruptions.
  • Scale smoothly as your business grows.

How to activate extra queries

  1. Click your profile icon in the bottom-left corner and select Billing.
  1. On the billing page, scroll to the Add-ons section.
  1. Under Queries, click Buy.
  1. Confirm your selection and your additional monthly queries are now active.
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Notes:

You will be charged immediately for the prorated amount.


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