Increase words storage limit

What is the words storage add-on?

The increase words storage limit add-on expands your account’s content storage capacity beyond the included allowance. This lets you upload and manage larger knowledge bases without hitting storage limits.

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Note:

Add-ons are available only on self-service Standard and Premium plans. They are not available on Enterprise plans.

What you get

• 300 million additional words of storage.
• Added to your existing plan limit and available immediately.

Pricing

• $300 per month
• $270 per month (paid annually)

Your first charge is prorated for the remainder of your current billing cycle, and future charges are combined with your main subscription renewal.

👉 To learn more about billing rules, see Activate add-ons for your plan.

Benefits of extra storage

• Store larger datasets and document libraries.
• Support use cases with extensive reference material.
• Ensure your knowledge base scales with your business needs.

How to activate extra storage

1. Click your profile icon in the bottom-left corner and select Billing.

2. On the billing page, scroll to the Add-ons section.

3. Under Words Stored, click Buy.

4. Confirm your selection.

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Notes:

You will be charged immediately for the prorated amount.

Related guides

• Activate add-ons for your plan
• Upgrade or change subscription plan
• Add extra monthly queries
• Add extra documents processed
• Add more agents
• Add extra team seats