Increase words storage limit

This guide explains how to use the increase words storage limit add-on to expand the size of your knowledge base and store more content.

What is the words storage add-on?

The increase words storage limit add-on expands your account’s content storage capacity beyond the included allowance. This lets you upload and manage larger knowledge bases without hitting storage limits.

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Note:

Add-ons are available only on self-service Standard and Premium plans. They are not available on Enterprise plans.


What you get

  • 300 million additional words of storage.
  • Added to your existing plan limit and available immediately.

Pricing

  • $300 per month
  • $270 per month (paid annually)

Your first charge is prorated for the remainder of your current billing cycle, and future charges are combined with your main subscription renewal.

👉 To learn more about billing rules, see Activate add-ons for your plan.


Benefits of extra storage

  • Store larger datasets and document libraries.
  • Support use cases with extensive reference material.
  • Ensure your knowledge base scales with your business needs.

How to activate extra storage

  1. Click your profile icon in the bottom-left corner and select Billing.
  1. On the billing page, scroll to the Add-ons section.
  1. Under Words Stored, click Buy.
  1. Confirm your selection.
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Notes:

You will be charged immediately for the prorated amount.


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