Plan & Act mode overview
The Plan & Act mode is an upgraded agentic mode in CustomGPT.ai. It adds a planning brain, code execution, and additional actions to what regular agents can do. Some of these capabilities are exclusive to it. All enabled actions can run together in a single response.
How it works
Every message first goes to a planning brain. It reads the request, decides what steps are needed, and works through them in sequence - searching the knowledge base, running a calculation, calling an outside service, or combining all three in a single response. The user sees each step in real time.
If the agent hits a dead end or needs something it does not have - a file, a clarification - it stops and asks the user for input. If the user changes direction mid-conversation, the agent updates its approach without starting over.
Your persona and guardrails stay in control throughout. The planning brain works within the rules you set as a builder - it cannot override them.
Available actions
Actions are capabilities you enable on your agent. The agent in the Plan & Act mode has access to two special actions, and to the most of other agentic actions available on CustomGPT.ai.
Exclusive Plan & Act mode actions
| Action | What it does |
|---|---|
| Knowledge Base | Controls the core CustomGPT.ai service - hallucination-free Q&A with the documents you added to the agent's knowledge base. |
| Smart Tasks | Code execution capability with four sub-capabilities: Read Files, Create Files, Make External Connections, and Live Dashboards. |
Other actions available in Plan & Act mode
| Action | What is does |
|---|---|
| Document Analyst | Users can attach files for deep analysis.. |
| Web Search | Agent can searche the web for current information not available in the knowledge base. |
| Custom Button | Agent can add a button to the chat interface that triggers a predefined prompt or action. |
Currently unavailable actions
These actions are currently not available when using Plan & act mode, but sill be supported in the future:
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