Plan & Act mode overview

The Plan & Act mode is an upgraded agentic mode in CustomGPT.ai. It adds a planning brain, code execution, and additional actions to what regular agents can do. Some of these capabilities are exclusive to it. All enabled actions can run together in a single response.

How it works

Every message first goes to a planning brain. It reads the request, decides what steps are needed, and works through them in sequence - searching the knowledge base, running a calculation, calling an outside service, or combining all three in a single response. The user sees each step in real time.

If the agent hits a dead end or needs something it does not have - a file, a clarification - it stops and asks the user for input. If the user changes direction mid-conversation, the agent updates its approach without starting over.

Your persona and guardrails stay in control throughout. The planning brain works within the rules you set as a builder - it cannot override them.

Available actions

Actions are capabilities you enable on your agent. The agent in the Plan & Act mode has access to two special actions, and to the most of other agentic actions available on CustomGPT.ai.

Exclusive Plan & Act mode actions


ActionWhat it does
Knowledge BaseControls the core CustomGPT.ai service - hallucination-free Q&A with the documents you added to the agent's knowledge base.
Smart TasksCode execution capability with four sub-capabilities: Read Files, Create Files, Make External Connections, and Live Dashboards.

Other actions available in Plan & Act mode

ActionWhat is does
Document AnalystUsers can attach files for deep analysis..
Web SearchAgent can searche the web for current information not available in the knowledge base.
Custom ButtonAgent can add a button to the chat interface that triggers a predefined prompt or action.

Currently unavailable actions

These actions are currently not available when using Plan & act mode, but sill be supported in the future:

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