How to configure PDF Citations

Configure PDF viewer settings for your agent so end-users can view cited PDFs directly inside the chat.

Before you start

Your account must be on the Enterprise plan.
Your agent must already have PDF files added as sources. PDF Citations has no effect on agents with no PDF sources.

Steps

Go to your agent and click Personalize.

Navigate to the Citations tab.

Locate the PDF citations section.

Toggle Enable PDF viewer to on.

(Optional) Configure the two additional settings:

Auto-open PDF viewer - When on, the PDF opens automatically alongside each AI response that cites a PDF. When off, the viewer only opens when the user clicks the citation link.
Anonymize PDFs - When on, the file's source path is hidden and the download option is removed. Users can still open and read the PDF in the chat, but they cannot see the file location or download it. When off, the file path is visible and users can download the PDF directly from the viewer.

Click Save Settings.

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Note: If your agent uses scanned or image-based PDFs, the viewer opens to the correct page but does not highlight the cited passage. Text highlighting requires text-based PDFs. For details, see [How PDF Citations Work].

Before you start

Steps

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