How to use content tag query parameters

Add these parameters to your embed code or API request to control which tagged content the agent draws
from.

For setup instructions, refer to 👉 Enable and use tags for your agent.

The `labels` parameter

Tells the agent which tagged content to search. You can use tag names.

Format	Syntax	Logic
Simple list	`labels="A,B,C"`	OR - returns any content that has at least one of these tags
Array	`labels='[["A","B"],["C","D"]]'`	AND/OR - inner brackets OR, outer brackets AND

Array logic: To be included, a content needs at least one matching tag from every bracket.

[["A","B"],["C","D"]] = (A or B) AND (C or D)

Controls whether content with no tags are included in results.

Value	Outcome
`true`	Only content matching your tags
`false` (default)	Content matching your tags, plus any sources with no tag

Scenario	Behavior
Invalid tag	Ignored - the other tags and conditions still apply.
No tags + `labels_exclusive="true"`	No content is served. The agent will return the I'm sorry response.