Multi-agent settings and limitations
Plan availability
Multi-Agents feature is available on Premium and Enterprise plans.
Settings controlled by the multi-agent
These settings are configured on the multi-agent and apply to its deployments. They are not saved to or inherited by child agents.
Configured in Build:
- Smart Routing toggle (on by default for new multi-agents)
- Routing mode - Auto at start or Auto every message
- Let users switch agents toggle
Configured in Personalize:
- UI settings (Theme, colors, logo, and layout)
- Public/private status
- Private deployment status
- Conversation tab settings (Markdown in responses, etc.)
Configured in Personalize > Routing Instructions:
- Routing instructions text
- Context Depth
Configured in Personalize > Citations:
- Citation Settings
- Citation Types
- PDF Citations
Configured in Personalize > Advanced:
- User Feedback
- Conversation Sharing
- Conversation Exporting
Citation Settings, Citation Types, and PDF Citations on the multi-agent override each child agent's own settings while that child is used within the multi-agent, keeping citations consistent no matter which child agent answers.
Citations Advanced Settings (Knowledge Base Visibility, Full Document Reading, and Numeric Search Optimization) are the exception and still come from each child agent. PDF Viewer works the same way on the multi-agent as on a regular agent, and citations render correctly on messages sent before this feature shipped, as long as the citation data was already saved on that message.
Routing instructions and Context Depth only take effect while Smart Routing is on - refer to Set routing instructions for your multi-Agent.
Context-rich starter questions are hidden on multi-agents and are not configurable at this time.
Supported deployment types
Supported: Share Link, Embed, Live Chat, Website Copilot, Instant Viewer
Not supported: API (returns "Not supported" error), MCP
Child agents retain their own API and MCP access.
Child agent behaviour
- Each multi-agent supports up to 3 child agents on Premium plans and up to 10 child agents on Enterprise plans. Contact Sales to increase this limit.
- The same child agent can be attached to multiple multi-agents.
- Child agents can be deployed independently alongside or instead of the multi-agent.
- Removing a child agent detaches it only - it is not deleted.
- Private child agents do not appear in the end-user dropdown.
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Updated 11 days ago