How custom branding works
This guide explains what custom branding is, who sees it, and what happens to it when your plan changes.
Custom branding is the line of text under your agent's chat, where "Powered by CustomGPT.ai" shows by default. Change it to your sponsor's or partner's name, or to any short credit of your own.
The three options
The Branding setting has four parts:
- Enabled shows or hides the line.
- Branding text is the text on the line. It starts as "Powered by CustomGPT.ai".
- Branding URL is an optional link for the line.
- A logo is optional.
Each agent has its own Branding setting, so a members' agent and a public agent can carry different text.
What people see
Your branding shows in the same places as the "Powered by CustomGPT.ai" line, such as the chat on your website. If you remove the line, it disappears from all of those places.
If you add a link, the line is clickable and the link opens in a new tab, so the conversation stays open. Without a link, the line is plain text.
What you can put in the line
You can write any short text and link it to a page. For example:
- "Sponsored by Acme Insurance" for a sponsor.
- "Built by Bright Path Digital" for the agency that built your agent.
- "Not a member yet? See member benefits", linked to your membership page.
Plan availability
On Premium and Enterprise you can customize or remove the line. On Standard, your agent shows "Powered by CustomGPT.ai".
If you move from Premium or Enterprise to a lower plan, your Branding goes back to the default and your custom text stops showing. Tell your sponsor before you change plans.
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Updated 26 minutes ago